FAQs

Currently, the online system is for reservations only. There is a payment link in your confirmation email. If you do not utilize that, than an invoice will be emailed to you within 24 hours. Please pay as promptly as possible to ensure placement in class and to receive credentials for the eCourse, if applicable. Until payment is received a spot in the class is not guaranteed. 

All reschedule requests are subject to a $25.00 processing fee. If one must reschedule and fails to contact the school at least 3 business days before the start of one's class, a $75 fee will be applied. Every reschedule will be done on a space-available basis. There is no guarantee that there will be openings in one's desired class.

If a student does not show up for class without prior communication (no call, no show), they will forfeit the entire cost of the class. If an employee calls after the start of class because a student is not present and the student is not en route to class, then this is considered a no-show.

It is expected that students are to be present at the scheduled start time or be in contact with the school (970-797-3378). Students that are tardy in excess of 15 minutes will need to reschedule for a fee of $75 or forfeit the cost of the class.

Cancellations:

Notice Refund

14 days prior to the class date 100% (-$20 plus fees if ecourse had been sent)

1 week prior 50%

3 days prior 25%

< 3 days prior 0%

Motorcycles are provided for the Basic RiderCourse and the Basic Bike Bonding RiderCourse. 

It is encouraged that riders bring their own motorcycles for the Experienced RiderCourse (BRC2), because practice, skill building, and confidence on the bike you already ride is one of the benefits the class can provide. Though if a personal motorcycle is not available, then a training bike can be provided.

Training bikes are not provided for the 3-Wheel Basic RiderCourse or Ultimate BikeBonding.

Helmets are provided if the student does not have their own or the helmet brought does not meet safety standards.

Students are required to wear the following gear/attire to participate in the class: 

• A DOT-certified helmet in good working condition. 

• A long-sleeved shirt. 

• Pants made of denim, canvas, or other sturdy material. Pants should NOT flared, be free from holes, and show no part of the leg when seated on the motorcycle (full-length). 

• Boots that cover the ankle bone. Sneakers and dress shoes are not allowed (please no boots with elastic sides, click link for what NOT to wear). 

• Full-fingered gloves, preferably leather and made specifically for motorcycling. 

• Eye protection, prescription, sun, or safety if the helmet doesn't have a visor or the visor will be left open. 

If a student arrives to class, without the required gear/attire, then they will not be able to take the class. As a result, they will have to reschedule for a fee of $75 or forfeit the cost of the class.

If a student would like to bring their own motorcycle, then proof of ownership and insurance is needed.

Everyone will be asked to fill out a Waiver & Indemnification Agreement Form and a Model Release (adult or minor). If a student is a minor (under 18), then the waivers need to be signed by a guardian as well. Guardians will need to do so either in the presence of an Ace Rider employee at the beginning of class or have the waivers notarized and sent with the student. If underaged students arrive without a parent or notarized waivers, then they will not be allowed to participate.